Employers

  myTax Mail

A secure email system for you to correspond with IRAS on your employees' confidential tax matters.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Enquiry details
4. Supporting attachments (if applicable)

• Supported File Type: MSG, PDF, PNG, JPG, JPEG, XLS, XLSX, TIF, TIFF, DOC, DOCX
• Maximum File Size: 10.00MB per File
• Important Note System may remove or modify the file after scanning for malicious and unacceptable content. You can attach up to 25 files with a total file size not exceeding 50.00MB. The file name must be in English and must not exceed 50 characters. 

Submission
10 minutes

Processing
We will reply to you within 5 working days. If we need more time, we will inform you.

• FAQ (249KB, PDF)

For employers to e-File Form IR21 online. Authorised company staff and tax agents can log in to myTax Portal on behalf of the organisation/client using Singpass to access this e-Service. 

Note:

i. There are certain scenarios where tax clearance is not required. Find out more about the exceptions.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's tax reference number (For tax agents only)
4. Your employees' information
• Employment Records
• Particulars of spouse & children (if employee is married)
• Income Information

Submission
10 minutes

Processing
Generally, most Forms IR21 are processed within 21 days. Processing of tax clearance may take longer if the information given in Form IR21 is incomplete or when IRAS needs to seek clarification on the employment details submitted.

Authorised company staff and tax agents may check the processing status and view the Clearance Directive online.

• Tips on e-Filing
  

For authorised company staff and tax agents to:

i. view submitted Form IR21 and its processing status;
ii. edit the draft Form IR21;
iii. submit the completed Form IR21; and
iv. amend the Form IR21 details provided in the previous filing.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's tax reference number (For tax agents only)

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For authorised company staff and tax agents to view:

i. acknowledgments of e-Filed Form IR21; and
ii. Clearance Directives.

(Records for current and past 3 years are available.)

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's tax reference number (For tax agents only)

You can view the Clearance Directive via myTaxPortal three working days from the date Form IR21 is processed.

For employers in the Auto-Inclusion Scheme (AIS)

Prepare and submit your employees' employment income information using AIS software (Submit Employment Income Records at myTax Portal (Online Application) or your payroll software integrated with AIS Application Programming Interface (API).

Find out more about the Auto-Inclusion Scheme (AIS) for Employment income.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
   
2. Your Singpass
3. Your employees' Employment Income Information
4. Your client's tax reference number (For tax agents only)
   

Submission
30 minutes

Processing
The employment income information submitted by the employer will be processed within 5 working days.

User Guides

• Submit Employment Income Records at myTax Portal (PDF, 1.15 MB)

• Submitting an Amendment File (PDF, 1.18 MB)

• Amendment Checker (XLSM, 64 KB) - Check if amendment is required for error(s) made in earlier submission(s).

• Troubleshooting Guide on IR8A Import Template (PDF, 179 KB)

Register your organisation for the Auto-Inclusion Scheme (AIS) for Employment Income.

Registration is open from 1 Apr to 31 Dec each year.

For employers without an existing Approver / Preparer role with IRAS' digital service, log in via ‘Personal Tax'

1. Your organisation's Unique Entity Number (UEN)/Entity ID
   
2. Your Singpass

For employers with an existing Approver / Preparer role with IRAS' digital service, log in via ‘Business Tax'

1. Your organisation's Unique Entity Number (UEN)/Entity ID
   
2. Your Singpass

For tax agent with an existing Approver / Preparer role with IRAS' digital service, log in via ‘Business Client'

1. Your tax agent firm's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's Unique Entity Number (UEN)/Entity ID

Submission
3-5 minutes

Processing
Your registration will be processed immediately.

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1. Your organisation's Unique Entity Number (UEN) or Organisation Name

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Contact Person
3. Contact Number
4. Email Address
5. Job Title

Submission
3-5 minutes

Processing
Ten working days

If the company has 500 and below qualifying employees, the records will be mailed to the business's registered address by ordinary mail.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Contact Person
3. Contact Number
4. Email Address
5. Job Title