Call us
Helpline operating hours:
- Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
- Saturdays, Sundays, and Public Holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.
Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.
| General Matters & Feedback to Quality Service Manager (QSM) | Contact number |
|---|---|
| General Matters | (+65) 6356 8233 |
| Quality Service Manager | 1800 356 8225 for local calls (+65) 6356 8225 from overseas |
Write to us
To share your feedback and compliments on our service quality, please select the relevant form below. Please also indicate your contact number in the form.
- Income tax on individuals (Singapore Citizens or Singapore PRs)
- Income tax on individuals (Foreigners)
- Income tax on self-employed persons or partnerships
- Income tax on companies
- Jobs Support Scheme, Wage Credit Scheme, Jobs Growth Incentive
- Filing/payment reminder, late payment penalty or late filing fees (for Individual Income Tax or Property Tax)
- Filing/payment reminder, late payment penalty or late filing fees (for Individual Income Tax – Self-Employed and Partnerships)
- Filing/payment reminder, late payment penalty or late filing fees (for Corporate Income Tax)
- Filing/payment reminder, late submission or late payment penalty (for GST)
- Enforcement of Individual Income Tax or Property Tax (e.g. Appointment of bank, tenant, lawyer and/or employer as agents and travel restriction order; Court Summons and Warrant of Arrest for filing offences)
- Enforcement of Corporate Income Tax or GST (e.g. Appointment of bank, tenant, lawyer and/or travel restriction order; Court Summons and Warrant of Arrest for filing offences)
- Property tax
- Stamp Duty
- GST
- Others