Need help in using myTax Portal? Browse the myTax Portal Technical FAQ

For Corporate Property Owners
From 11 Apr 2021, you will be required to log in to government digital services for businesses (G2B) using Singpass instead of Corppass. For more information, visit Corppass website.

For Individual Property Owners
You need Singpass 2-Step Verification (Singpass 2FA) to log in to mytax.iras.gov.sg. This means that you have to enter a One-Time Password (OTP) sent via SMS to your mobile phone or generated by your OneKey Token as a second level of authentication. Please register and activate your Singpass 2FA at www.singpass.gov.sg.
Name of Digital ServiceDescriptionPlease have the following information ready before using the Digital ServiceEstimated Submission and/or Processing TimeGuides/FAQ

Apply/ Withdraw Owner-Occupier Tax Rates (Applicable to Residential Properties only)
This e-Service is mobile-optimised

For Individual Property Owners

Submit a claim/ request to withdraw owner-occupier tax rates.

Note: If you own and live in more than one house, you can only apply for the owner-occupier tax rates for only one property. This concession does not apply to corporate property owners. If you do not intend to live in the property, you should withdraw the owner occupier tax rates to avoid any penalty for late or non-notification.

  1. Your tax reference number (i.e. NRIC/FIN number)
  2. Your Singpass or Singpass Foreign user Account (SFA)
  3. Your property address or property tax reference number
  4. Period of Claim/ Period of Occupancy

Submission

15 minutes

Processing

Most claims will be processed within a month.

-

Apply/ Manage GIRO Plan
This e-Service is mobile-optimised

Apply for a new eGIRO arrangement or to re-activate your previous GIRO arrangement and edit your payment plan for your Property Tax.

For Individual Property Owners

Your tax reference number (i.e. NRIC/FIN number)

  1. Your Singpass or Singpass Foreign user Account (SFA)
  2. Your Internet Banking login details (e.g. password, token)
  3. Your property address or property tax reference number

For Non-Individual Property Owners

  1. Your Singpass or Singpass Foreign user Account (SFA)
    1. Your company’s Unique Entity Number (UEN)/ Entity ID
      1. Your Internet Banking login details (e.g. password, token) [Apply for new eGIRO arrangement]
      2. Your property address or property tax reference number

      Submission

      5 minutes

      Processing

      New eGIRO arrangement

      Your eGIRO arrangement will be set up within minutes upon approval by the company's authorised approver.

      Re-activate GIRO arrangement

      Your GIRO arrangement will be set up by the next working day.

       

       

      For Individual Property Owners

      User Guide_Apply for GIRO Plan (Individuals) (PDF, 945KB)

       

        For Non-Individual Property Owners

        User Guide_Apply for GIRO Plan (Non-Individuals)
        (PDF,1.71MB)

          Apply House and/or Unit Number

          Submit an application for house and/or unit number for a property.

          There is currently no processing fee to be paid.

          1. Your Singpass
          2. Check necessary information/documents in Property Name and Address digital service

          Submission

          10 minutes

          Processing

          Generally 4 to 6 weeks. Cases which require more deliberation may take longer time and the applicant will be notified accordingly.

          Check Property Tax Balance
          This e-Service is mobile-optimised

          Check if there is any outstanding tax on your property.

          1. Your property address and tax reference number (i.e. NRIC/FIN number) OR
          2. Your property tax reference number

          Submission

          5 minutes

          Processing

          The result will be displayed immediately.

          -

          Inbox (myTax Mail)
          This e-Service is mobile-optimised

          A secure email system for you to correspond with IRAS on your confidential tax matters.

          1. Your tax reference number (e.g. NRIC/FIN) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
          2. Your organisation tax reference number and Singpass (for corporate property owners)
          3. Your property address or property tax reference number
          4. Enquiry details
          5. Supporting attachments (if applicable)
            1. Each attachment must not exceed 10.00 MB per file with a file size of 50.00 MB per message
            2. Supported File Type: PDF/TIFF/JPEG/JPG/PNG
              DOC/DOCX/XLS/XLSX

          Submission

          10 minutes

          Processing

          We will reply to you within 5 working days or inform you if we require more time. 

          -

          Object to Annual Value
          This e-Service is mobile-optimised

          File an objection to the annual value and/or effective date of assessment of your property at any time of the year or within 30 days upon receiving the Chief Assessor’s notice to amend the annual value of your property. You will need to show evidence that the annual value is excessive.

          Note: If you are living in your own house, and would like to apply for owner-occupier tax rates, please do not file an objection.

          1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
          2. Your organisation tax reference number and Singpass (for corporate property owners)
          3. Your property address or property tax reference number
          4. Your valuation notice number (if applicable)
          5. Reason(s) for your objection and basis for desired annual value
          6. Supporting documents (if applicable)
          7. Particulars of your agent (if any)

          Submission

          30 minutes

          Processing

          Most objections are reviewed within 6 months from the date of submission.

          User Guide - Object to Annual Value (PDF, 1.81MB)

          Pay Taxes
          This e-Service is mobile-optimised

          Settle your property tax bills online via PayNow QR or AXS.

          1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
          2. Your organisation tax reference number and Singpass (for corporate property owners)
          3. Your Internet Banking login details (e.g. password, token)
          4. Your property address or property tax reference number

          Processing

          We will update your account within 1 working day once payment is received.

          -
          Property Tax Calculator
          This e-Service is mobile-optimised

          The calculator will help you estimate your Property Tax payable, based on the Annual Value of your property. You can calculate your property tax from five preceding years up to the current year.

          Note: The calculator is not applicable for the qualifying commercial properties granted with the 2020 Property Tax Rebate.

          1. Annual Value of your property

          2. Property Type
          3. Occupancy status (if Residential Property)

          Submission
          5 minutes

          ProcessingThe results will be displayed immediately.

           

          Appeal Penalty Waiver
          This e-Service is mobile-optimised

          Appeal for waiver of late payment penalties.

          1. Your tax reference number (e.g. NRIC/ FIN) and Singpass / Singpass Foreign user Account (SFA) (for individual property owners)
          2. Your organisation's tax reference number and Singpass (for corporate property owners)
          3. The tax agent firm's tax reference number and Singpass (for tax agents)
          4. Your property address or property's tax reference number

          Submission

          3-5 minutes

          Processing

          The result will be displayed immediately.

             

          Update Contact & Notification Preferences
          This e-Service is mobile-optimised

          For Individual Property Owners

          View and update your contact details such as mobile number, email address, and mailing address.

          Update your preference on how you would like to be notified when your notice(s) are ready for viewing.

          1. Your tax reference number (e.g. NRIC/FIN)
          2. Your Singpass or Singpass Foreign user Account (SFA)
          3. Your property address or property tax reference number

          Submission

          5 minutes

          Processing

          All changes will be updated immediately, except the change of mailing/ registered address, which will be processed within 3 working days.

          User Guide - Update Contact & Notification Preferences (PDF, 608KB)

          Update Notice Preferences
          This e-Service is mobile-optimised

          For Businesses/ Tax Agents

          Update your preference on how your company/ business would like to be notified when its notice(s) are ready for viewing.

          1. Your entity's tax reference
          2. Your Singpass
          3. Your client's tax reference number (For tax agents only)

          Submission

          5 minutes

          Processing

          The change will take effect within 7 days.

          -

          View Account Summary
          This e-Service is mobile-optimised

          View your property tax statement of account (e.g. check payment status and if there is any outstanding tax payable).

          1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
          2. Your organisation tax reference number and Singpass (for corporate property owners)
          3. Your property address or property tax reference number

          N.A.

          User Guide - View Account Summary (PDF, 339KB)

            View GIRO Plan
            This e-Service is mobile-optimised

            View or Cancel your payment plan for your Property Tax.

            1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
            2. Your organisation tax reference number and Singpass (for corporate property owners)
            3. Your property address or property tax reference number

            Submission
            5 minutes

            Processing
            Your payment plan will be cancelled instantly upon request.

            For Individual Property Owners
            User Guide_View GIRO Plan (Individuals) (PDF, 644KB)

            For Non-Individual Property Owners
            User Guide_View GIRO Plan (Non-Individuals) (PDF, 990KB)

            View Property Tax Notices
            This e-Service is mobile-optimised

            For Individual Property Owners

            View your letters/notices (e.g. property tax bill) and acknowledgements from IRAS.

            (Records for current and past 3 years are available)  

            1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or  Singpass Foreign user Account (SFA) (for individual property owners)
            2. Your property address or property tax reference number
            N.A.-
            View Property Tax Notices

            For Businesses / Tax Agents

            View / Mass Download your letters/notices (e.g. property tax bill) and acknowledgements from IRAS. 

            (Records for current and past 3 years are available)  

             

            1. Your organisation tax reference number and Singpass (for corporate property owners)
            2. Your property address or property tax reference number
            N.A. -

            View Property Summary
            This e-Service is mobile-optimised

            View the annual value for the current year and up to past four years, prevailing tax rate(s), tax account balance and property tax reliefs (if any) of the property(s), currently owned by you.

            1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
            2. Your organisation tax reference number and Singpass (for corporate property owners)
            3. Your property address or property tax reference number
            N.A.

            User Guides for: