IRAS Digital Notices

With digitised notices, you can view your notices via myTax Portal any time!

If you have subscribed to receive digital notices via the digital service, you will receive SMS and/ or email notifications when your tax notices are ready for viewing on myTax Portal, and no paper notices will be sent.

For individual taxpayer, changes to your notification preference will take effect immediately. For changes to your company’s/ business’/ your client’s notification preference, it will take effect within 7 days. Please note that you may still receive paper notice(s) that was/ were sent prior to updating your SMS and/ or email notification preference.

For security purposes, we will only send the notifications to the registered mobile number/ email address in the digital service.

Yes, you will be able to view your past notices of up to 3 back years in the digital service. You are also encouraged to download and retain the PDF versions of your digital notices from myTax Portal.

Some notices that were not digitised prior to May 2021 may not be available. 

We encourage you to try out the convenience of SMS and/ or email notifications. If you still prefer to receive paper notices, you can update your notification preferences at the digital service.  You will no longer receive SMS and/ or email notifications informing you that your notice is ready for viewing on myTax Portal.

Yes. You may access a digital copy of most notice(s) in the digital service.

Eligible taxpayers will automatically be converted to receive SMS notifications and would have been duly notified of this change via a paper notice sent to their residential/ mailing address. A copy of this notice can also be viewed via the digital service. 

Separately, IRAS also sends notifications, where appropriate, to help taxpayers fulfil their tax obligations more easily, e.g. educate or remind taxpayers to file or pay. 

Although you are subscribed to SMS and/ or email notifications, you may continue to receive paper notices as: 

-Some notices will not be digitised due to legislative reasons (e.g. the relevant Tax Act requires service of the notice to be in paper format) or business reasons (e.g. if they relate to sunset schemes such as the Productivity and Innovation Credit Scheme, Jobs Support Scheme, hence is not cost effective to digitise them). However, we are continually reviewing and expanding the scope of digitised notices. 

-Your IRAS-registered contact details (e.g. mobile number, email address) may be incorrect or out-dated. You may verify or update your contact details via the digital service. 

You’ve got sharp eyes! To provide you with a better user experience, IRAS has revamped our notices so that they carry a fresh new look and adopt a consistent layout. To verify the authenticity of IRAS’ notices, we encourage you to log in to myTax Portal using your Singpass/ Corppass and view your notice(s) in the digital service.

Please ensure that emails from IRAS are not marked as spam/ junk. This can be done by adjusting your email settings by adding ‘[email protected]’ or ‘[email protected]’ to your address book or safe sender list.

Yes. IRAS will send a paper notice to inform you of the failed delivery to the subscribed mobile number/ email address. You will also be informed to view the notice(s) on myTax Portal and to update your mobile number/ email address where necessary.

Yes. Corppass-authorised ‘Approvers’ of the company/ business can update up to four email recipients per tax type in the digital service.

You are encouraged to update the email addresses of personnel who are authorised on Corppass for the relevant tax type, as only these personnel will be able to log in to myTax Portal to view and/ or follow up on the relevant digital notices. You may also consider to:

-include your tax agent’s email address as one of the four addresses for receiving email notifications, or

-create a corporate group email account to receive email notifications from IRAS. This way, more employees can potentially receive email notifications, if some employees are out of office.