23 Apr 2014

IRAS is pleased that more taxpayers filed earlier this year. 75% of taxpayers filed their tax returns by 1 April 2014. This is 4 percentage points higher than that on 1 April 2013.

The overall filing rate this year has remained high at 95%, with 820,000 e-Filers and over a million taxpayers on the No-Filing Service (NFS).

The graph below shows the filing rates in April of Tax Season 2014 and 2013.  

Tax Season 2014 Filing Rate Graph

More taxpayers used SMS Return My Call service

More taxpayers were using the SMS Return My Call service to request a call-back by sending an SMS to IRAS. By doing so, taxpayers saved time calling and waiting for their calls to be connected during the peak periods. Almost 23,000 taxpayers used this service, an increase of 77% over the same period last year.

Notwithstanding the increased usage of SMS Return My Call service, fewer taxpayers needed to call IRAS. The 230,900 calls which included the 23,000 SMSes made to IRAS this year, is 4% lower than the total calls and SMSes received by IRAS in Tax Season 2013. 

GIRO for a Seamless Payment Experience

IRAS will issue the Notices of Assessment (NOAs) to taxpayers from May 2014 onwards. Those who are not on GIRO are required to pay their taxes within one month from the date of the NOA. Taxpayers who choose to pay their taxes by GIRO would enjoy the flexibility and convenience of paying over 12 monthly interest-free instalments or a one-time deduction. To join GIRO, all it takes is a one-time sign-up through any of the following channels:

  • Via Internet Banking (for DBS/POSB and OCBC customers)
  • Via an AXS station (for DBS/POSB customers)
  • Via IRAS website - Download GIRO application form and send the completed form to 55 Newton Road, Revenue House, Singapore 307987 

 
95% of taxpayers have filed by April 18 due date

Late Filing Penalty

Individual taxpayers who have not filed their returns should do so immediately. A penalty of up to $1,000 will be imposed for late filing. Those who require assistance can call our helpline 1800-356 8300 during office hours or email IRAS via  www.iras.gov.sg (Contact Info > Email Us). 

Inland Revenue Authority of Singapore