Call us
Helpline operating hours:
- Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
- Saturdays, Sundays, and Public Holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.
Kindly note that prevailing call charges may apply.
| Feedback to Quality Service Manager (QSM) | Contact number |
|---|---|
| Quality Service Manager | (+65) 6356 8225 for local and overseas calls |
Write to us
To share your feedback and compliments on our service quality, please select the relevant form below. Please also indicate your contact number in the form. If you have specific enquiry on your tax matters, please do not use these forms to correspond with us. Kindly email your case-specific enquiries to us via myTax Mail on myTax Portal for added security.
- Income tax on individuals
- Income tax on self-employed persons or partnerships
- Income tax on companies
- Schemes & Grants (Jobs Support Scheme, Jobs Growth Incentive, Progressive Wage Credit Scheme, Senior Employment Credit, Enabling Employment Credit, CPF Transition Offset, Uplifting Employment Credit)
- Filing/payment reminder, late payment penalty or late filing fees (for Individual Income Tax or Property Tax)
- Filing/payment reminder, late payment penalty or late filing fees (for Individual Income Tax – Self-Employed and Partnerships)
- Filing/payment reminder, late payment penalty or late filing fees (for Corporate Income Tax)
- Filing/payment reminder, late submission or late payment penalty (for GST)
- Tax Recovery Actions (e.g., Appointment of bank as agents, Notice to Attend Court)
- Property tax
- Stamp Duty
- GST
- Others