IRAS Digital Notices

Most IRAS notices have been digitised, with paper notices minimised. With digitised notices, you can view your notices via myTax Portal any time!

If you have subscribed to SMS and/or email notifications via the ‘Update Notice Preferences’ digital service, you will get to enjoy timely e-Notifications when your tax notices are ready for viewing on myTax Portal, and paper notices will not be sent.

Yes, you will be able to view your past notices of up to 3 back years in the ‘Notices/ Letters’ digital service. You are also encouraged to download and retain the PDF versions of your digital notices from myTax Portal.

Some notices that were not digitised prior to May 2021 may not be available. 

Eligible taxpayers will automatically be converted to receive SMS notifications, and would have been duly notified of this change via a paper notice sent to their residential/ mailing address. A copy of this notice can also be viewed via the 'Notices/ Letters' digital service. 

Separately, IRAS also sends ad-hoc notifications, where appropriate, to help taxpayers fulfil their tax obligations more easily e.g. educate or remind taxpayers to file or pay. 

Although you are subscribed to e-Notifications, you may continue to receive paper notices as: 

-The transition to digitised notices will be done in phases till mid-2021. 

-Some notices will not be digitised due to legislative reasons (e.g. the relevant Tax Act requires service of the notice to be in paper format) or business reasons (e.g. if they relate to sunset schemes such as the Productivity and Innovation Credit Scheme, Jobs Support Scheme, hence is not cost effective to digitise them). However, we are continually reviewing and expanding the scope of digitised notices. 

-Your IRAS-registered contact details (e.g. mobile number, email address) may be incorrect or out-dated. You may verify or update your contact details via the 'Update Contact Details' digital service. 

You’ve got sharp eyes! To provide you with a better user experience, IRAS has revamped our notices so that they carry a fresh new look and adopt a consistent layout. To verify the authenticity of IRAS’ notices, we encourage you to log in to myTax Portal using your Singpass/Corppass, and view your notice(s) in the ‘Notices/ Letters’ digital service.

Also, be extra careful when you receive unsolicited notices or letters requesting that you provide confidential or personal information (e.g. credit card or banking details). For more information on how to recognise scams and how to report one, please visit IRAS’ Advisory on Scam & Fraudulent Activities. 

Most IRAS notices (including the Notice of Assessment and query letters) have been digitised, with paper notices minimised. With digitised notices, you can view your/ your client’s notices via myTax Portal any time! 

If you have subscribed to email notifications via the ‘Update Notice Preferences’ digital service, you will get to enjoy timely email notifications when your company’s/ business’/ your client’s notices are ready for viewing on myTax Portal, and paper notices will not be sent.

You can subscribe to receive email notifications when your/ your client’s notices are ready for viewing via the ‘Update Notice Preferences’ digital service.

For tax agents who prefer to receive email notifications on behalf of your client’s notices, you have to include your email address under your client’s ‘Update Notice Preferences’ digital service. 

You are encouraged to update the email addresses of personnel who are authorised on Corppass for the relevant tax type, as only these personnel will be able to log in to myTax Portal to view and/or follow up on the relevant digital notices. You may also consider to:

-include your tax agent’s email address as one of the four addresses for receiving email notifications, or

-create a corporate group email account to receive email notifications from IRAS. This way, more employees can potentially receive email notifications, if some employees are out of office. 

You will not receive paper notices once you are subscribed to email notifications. However, in some circumstances, we may still send paper notices to your registered office.

The subscription to email notifications and ceasing of most paper notices will take effect from May 2021.

Yes, you will be able to view your past notices of up to 3 back years in the ‘Notices/ Letters’ digital service. You are also encouraged to download and retain the PDF versions of your digital notices from myTax Portal.

Some notices that were not digitised prior to May 2021 may not be available. 

For your convenience, IRAS pre-fills email addresses where available, in the ‘Update Notice Preferences' digital service. From May 2021, you will automatically receive email notifications when your/ your client’s notices are ready for viewing, and paper notices will not be sent.

IRAS will notify companies/ businesses of our intention to communicate with them digitally. A copy of this notice can also be viewed via the 'Notices/ Letters' digital service. In first half of 2021, IRAS had sent this notice to all companies/ businesses, and will continue to do so for the newly incorporated companies (“NIC”) and newly registered entities (“NRE”).

Separately, IRAS also sends ad-hoc notifications, where appropriate, to help taxpayers fulfil their tax obligations more easily e.g. educate or remind taxpayers to file or pay. 

Although you are subscribed to e-Notifications, you may continue to receive paper notices as: 

-The transition to digitised notices will be done in phases till mid-2021.

-Some notices will not be digitised due to legislative reasons (e.g. the relevant Tax Act requires service of the notice to be in paper format) or business reasons (e.g. if they relate to sunset soon-to-end schemes such as the Productivity and Innovation Credit Scheme, Jobs Support Scheme, hence is not cost effective to digitise them). However, we are continually reviewing and expanding the scope of digitised notices.

-The email address(es) in the ‘Update Notice Preferences’ digital service may be incorrect or out-dated. You may verify or update them accordingly.

Only Corppass-authorised personnel for IRAS’ digital services can view the company’s/ business’ notices for the tax type(s) which they have been authorised for.

For example, if a personnel, including a tax agent, has only been authorised for the company’s ‘Corporate Tax (Filing and Applications)’ digital service on Corppass, he can view the company’s notices for the corporate tax type and not GST or property tax notices.

You’ve got sharp eyes! To provide you with a better user experience, IRAS has revamped our notices so that they carry a fresh new look and adopt a consistent layout. To verify the authenticity of IRAS’ notices, we encourage you to log in to myTax Portal using your Singpass/Corppass, and view your notice(s) in the ‘Notices/ Letters’ digital service.

Also, be extra careful when you receive unsolicited notices or letters requesting that you provide confidential or personal information (e.g. credit card or banking details). For more information on how to recognise scams and how to report one, please visit IRAS’ Advisory on Scam & Fraudulent Activities.