This page outlines the steps to authorise Tax Agents, allowing them to perform digital transactions for your Individual Income Tax matters.
On this page:

Manage individual client's income tax matters via myTax Portal

Individual taxpayers can authorise their Tax Agents to access their myTax Portal accounts using the ‘Manage Tax Agent Authorisation’ digital service. This allows Tax Agents to perform digital transactions with IRAS on behalf of their clients. 

Manage Tax Agent authorisation

Log in to myTax Portal using Singpass or Singpass Foreign user Account (SFA) to authorise or terminate your Tax Agent access. 

Refer to the step-by-step guide on how to authorise a Tax Agent.

 

Note: Tax firms need to ensure their Tax Agents are authorised in Corppass and assigned to IRAS ‘Individual Income Tax (Filing and Applications)’ e-Service. 

Digital services accessible by authorised Tax Agents for individual taxpayers:

ServicesManagement
Filing matters
  • File Income Tax Return
  • Check Your Employer's Employment Income Submission Status
  • Amend Tax Bill
  • Transfer/View Parenthood Tax Rebate (PTR)
  • Apply Extension of Time to File
Account
  • Pay Taxes
  • View Account Summary 
  • View GIRO plan
  • Apply Penalty Waiver 
Inbox
  • View Individual Notices / Letters
  • myTax Mail > View Mailbox
  • myTax Mail > Compose Mail
Profile
  • Revise Duplicate Relief Claim
  • Update Contact & Notification Preferences
Submit requested information (if applicable)
  • Update Dependant's Particulars

    Authorised Tax Agents:

    • Can update their email address through the ‘Update Contact and Notification Preference’ digital service to receive email notifications for any income tax updates.
    • Should not replace their client’s address and mobile number with your own or your firm’s contact information, unless specifically authorised by their client to receive SMSes, correspondences, and notices on their behalf (e.g., Notices of Assessment, tax returns and other statutory forms)
    • Can contact IRAS through various modes including phone calls, emails, in-person meetings, and hardcopy letters to handle Individual Income Tax (IIT) matters for taxpayers. Without the authorisation, IRAS will not be able to disclose to or assist you on any IIT matters of your client.

    Types of Access

    • Restricted Access: Authorised Tax Agents can only access digital services related to Individual Income Tax.
    • Access to Records Prior to Authorised Period: Tax Agents can view past records prior to the effective date of authorisation (except for myTax Mail sent before 12 Aug 2024).

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